CHATTANOOGA, Teen – In my many years helping small businesses grow, business owners have often sat in front of me, overwhelmed and exhausted, asking which specific marketing tactic will help them get more customers. My response is always to ask what they’re looking to accomplish, which isn’t always an easy question for them to answer.

After being in business development for 15 years, with five of those specifically helping small businesses grow with a market-focused business strategy, it seemed to make sense to outline the steps my team and I have developed over the years. This approach has helped hundreds of small business owners create long-term, sustainable plans for a business they love.